In short
- We collect your name, WhatsApp number and flat number, and see your Instagram username when you message us.
- We use them to issue and verify your coupon and to stop duplicate claims.
- We contact you about trips and offers only if you tick the optional box.
- We do not sell your data. You can ask us to delete it at any time.
1. Who we are
[LEGAL BUSINESS NAME], trading as Travelography (“Travelography”, “we”, “us”), [REGISTERED ADDRESS], decides why and how your data is used for the discount coupon offer. We handle your data in line with the Indian laws that apply to us, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, to the extent applicable.
2. What we collect
| When | What |
|---|---|
| You fill in the form | Your name, WhatsApp (mobile) number, flat number, your consent choices, and the date and time. |
| You message us on Instagram | Your Instagram account ID and username, the messages you send in the chat, and whether your account follows @travelography_tours (checked automatically). |
| You get and use a coupon | Your coupon code, when it was issued, and when and how it was redeemed. |
| You visit the page | Standard server records such as your IP address, browser and device type, and time of visit, kept for security. This page does not use advertising cookies or trackers. |
| Added later by us | If we add your society name, we do so from our own event records, to help us match entries. |
We do not ask for payment details, ID documents or any sensitive information on this page.
3. Why we use it
- To issue your coupon, check that you follow our Instagram account, and send the code to you.
- To stop duplicate, fake or fraudulent claims, and to verify and record redemption.
- To contact you about your coupon, a booking you make, or a question you ask.
- Only if you tick the optional box: to tell you about Travelography trips and offers on WhatsApp, Instagram or by call.
- To keep records we need for accounting, legal claims and complaints.
4. Your consent
We ask for your consent when you register. The first box is needed for the coupon. The second box (trip ideas and offers) is optional, and the coupon does not depend on it. You can withdraw your consent at any time by messaging us. Withdrawing does not affect anything we did before.
5. Who we share it with
We do not sell your personal data. We use these providers to run the offer, and they process data on our behalf:
- Meta (Instagram, Facebook and WhatsApp), the platforms you use to chat with us.
- ManyChat, the tool that runs the Instagram chat and the follow check.
- Google (Google Sheets and Apps Script), where our coupon records are kept.
- The Digital Hype, our digital marketing partner, which builds and hosts this page and helps us run the offer.
We may also disclose data if the law or a government authority requires it, or to protect against fraud.
6. Where it is stored
These providers may store or process data on servers in India or in other countries.
7. How long we keep it
- Coupon records: until 30 April 2027 plus 90 days, so we can handle redemptions and disputes. After that we delete or anonymise them.
- If you make a booking with us, we keep booking records for as long as the law requires.
- If you opted in to messages, we keep your contact until you opt out or ask us to delete it.
8. Your rights
You can ask us to:
- tell you what data we hold about you and how we use it;
- correct or update your details;
- delete your data, or stop using it;
- withdraw your consent, including to marketing messages;
- take up a complaint (see section 12), or nominate someone to exercise your rights if you cannot, where the law allows.
To do this, message us on WhatsApp +91 73871 00474 from your registered number, or email [EMAIL ADDRESS]. We may need to confirm who you are. We aim to respond within 30 days.
9. Children
The Offer is for people aged 18 or over. We do not knowingly collect data from children. If you think a child has given us data, tell us and we will delete it.
10. Security
We keep your data in a private record that only authorised people can open, and we use secret keys to protect the connections between our tools. No system is completely secure. If a breach affects your data, we will tell you and the authorities as the law requires.
11. Links and changes
Links to Instagram, WhatsApp and other sites are covered by their own policies. We may update this policy from time to time, and the date below shows the latest version.
12. Contact and complaints
Grievance contact: [GRIEVANCE OFFICER NAME], [EMAIL ADDRESS], WhatsApp +91 73871 00474. If you are not satisfied with our reply, you can approach the authority set up under applicable law.
Last updated: 18 October 2026